I applied online. The process took 4 weeks. I interviewed at Comcast (San Rafael, CA) in Jan 2015
Interview
Online interview
Phone interview(behavioral)
In Person interview(Supervisors)
In Person interview(General Manager)
3 Month Training after hire with Safety Training and examination that is required for continued employment.
Also required to pass ladder handling and pole climbing.
It was actually pretty interesting and all rounds of the interview were happening on the same day on rotation bases. They also made sure people waiting felt comfortable and offered snacks and water.
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Application
I applied online. The process took 5 weeks. I interviewed at Comcast (New York, NY)
Interview
There was a basic knowledge test administered, and a phone interview a few weeks after. There was no response after the phone interview, until 30 days after the phone review at which point they asked for an in-person interview. Basic customer service questions were asked.
Interview questions [1]
Question 1
How did you handle your last interaction with a very negative and unhappy customer
I applied online. I interviewed at Comcast (Fort Lauderdale, FL) in Sept 2016
Interview
They have a orientation where they tell about the company benefits, also tell you about Comcast's history and their stocks and revenue. They provide a vehicle and give an idea of the procedures prior to the interview process. Once you interview they mostly go on a one on one basis.
Interview questions [1]
Question 1
Why do you feel you would be good for this position.
