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      Customer Sales Representative Interview

      31 Jul 2014
      Anonymous employee
      Meridian, MS
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Comcast (Meridian, MS) in Jul 2014

      Interview

      I was recruited by ManPower after they found my resume on Monster. I did an impromptu phone interview. There was an online application and assessment that was not user friendly and took about 48 hours to get to work. After that I was called in a day or so and was offered an interview for the next day. It was short notice and they only had one time slot. If I had not been able to make arrangements then I would have been passed over. I then got an email that requested I confirm my appointment and when I did not respond in 2 hours I then got a phone call and voicemail. I showed up to my interview 20 mins early and had to stand in line with customers while a single agent helped them. Once it was my turn and I told her my purpose she was very kind and escorted me to the back to wait for the manager. It was exactly at 3pm which was my appointment time. The interviewer seemed sweet but distracted and flippant. During the role play questions she did not role play or interact much. I was instructed by the recruiters to bring an item from home and be prepared to attempt to sell it. However the interviewer simply grabbed some lotion off her desk and asked me to try to sell it. I walked out feeling over qualified and underwhelmed. I got a call the next day offering me the position. I have accepted and am currently waiting on background and drug testing to come back.

      Interview questions [3]

      Question 1

      Describe a time you were required to sell items?
      Answer question

      Question 2

      What is your idea of good attendance?
      Answer question

      Question 3

      Describe your definition of exceptional customer service.
      Answer question
      3