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      Customer Service Representative Interview

      9 Mar 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Comcast

      Interview

      All companies seem to be doing these behavioral interviews now. I use to be a “shoe-in” for a job with my interview skills but even with using the S.T.A.R. Technique, that yes, I just learned about not too long ago, it’s difficult to practice. You can practice questions but the questions and combinations they can ask you are endless. I do my job to satisfy the member/customer and the company; I don’t really stop to think that I might need this perfect experience for an interview one day or to note down a difficult situation I made right in another scenario. This is very difficult for me.

      Interview questions [1]

      Question 1

      I don’t even remember - further proving my point.
      Answer question

      Other Customer Service Representative interview reviews for Comcast

      Account Manager Interview

      14 May 2026
      Anonymous interview candidate
      Philadelphia, PA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Comcast (Philadelphia, PA) in Feb 2026

      Interview

      I am currently internal so I applied online. Had a 15 minute screening call with the recruiter asking basic questions. First interview was with hiring manager. Very conversational with a couple "formal" questions. Second interview with the sales team. More difficult trying to drill down to how I work and why I should be chosen.

      Customer Service Representative Interview

      8 Jan 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Comcast

      Interview

      Very professional, interviewer was polite, thorough, timely, asked relevant questions. I was made to feel comfortable and I would describe it as a pleasant experience. I would recommend applying for positions with this company

      Interview questions [1]

      Question 1

      How do you handle difficult/challenging conversations
      Answer question

      Customer Account Manager Interview

      5 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Comcast

      Interview

      There was an assessment followed by a phone interview with a recruiter then a virtual panel interview with a senior manager and two supervisors. The phone interview was no more than 20 mins and the panel interview was 45mins. I received an offer after a week.

      Interview questions [1]

      Question 1

      Why did you choose to go into sales?
      Answer question
      1

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