I applied online. The process took 4 weeks. I interviewed at Computer Talk (Toronto, ON) in Nov 2020
Interview
1st round phone interview. the interviewer asked me a lot of questions and never gave me feedback, which was a very strange experience. 1st round phone interview. the interviewer asked me a lot of questions and never gave me feedback, which was a very strange experience.
Interview questions [1]
Question 1
1. Past working experience
2. About the role
3. About the company
4. What do you want?
5. Long-term goal
6. How do you describe your learning skills (strength)?
7. What you need to improve (weakness)
8. Ticket resolution
9. Why work experience you enjoy most
10. Teamwork skills
11. Worst manager
12. What’s the most important in customer service?
13. Expected salary
The ideal candidate: an excited person who can ask for help and understand customer needs