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      Concentrix

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      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
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      Product Support Interview

      17 May 2017
      Anonymous interview candidate
      Declined offer
      Negative experience

      Other Product Support interview reviews for Concentrix

      Product Support Interview

      13 Feb 2018
      Anonymous employee
      New York, NY
      Average interview

      Application

      I applied online. I interviewed at Concentrix in May 2017

      Interview

      Got a call ... interviewer asked my name. He then kept apologizing for not being ready. It was smooth at first. Basic job history. Then I had to research something on my computer. He asked me to research how to change time zone on a Fitbit. Mind you this has nothing to do with technical support or even a phone or computer. He said I needed to respond quick. I told him what I had looked up. He wasn't satisfied he said I was there but not quite, then proceeds to tell me to look again. I told him another scenario, about how you could change the time zone on your iOS device. He got angry and said Fitbit isn't on a phone or computer. He said I was suppose to already know what to do. Mind you I never even worked or heard of a Fitbit till the interview. He got angry cut the interview short and said thanks we'll have a decision within 24 hours. I was so upset, no one ever treated me like that. I did a little bit of research on how to changed the time zone of a Fitbit after the interview and everything was saying the samething. You have to reset it threw a phone, and that you had sync the tracker afterwards. Everything that I had told him. I'm so upset at how unprofessional he was. Fitbit has nothing to do with technical support on a computer or phone. Concentrix I'm really disappointment in that recruiter. Worst interview experience ever. It gave me an inside look on the company, what if I needed help on a project? What I would have to figure it out myself and not ask for help. Done

      Interview questions [1]

      Question 1

      Tell me about a difficult situation?
      1 Answer
      9
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at Concentrix (New York, NY) in Feb 2018

      Interview

      You have to take assessments, typing tests, voice pre interview and final phone interview. Final phone interview was fairly easy asjed a tew questions, role played and looked up items on computer. Whole process takes about 10 days. Super excited about starting.

      Interview questions [1]

      Question 1

      Name a time when you were confronted by an angry customer. How did you handle it and what was the outcome?
      Answer question
      1

      Product Support Interview

      18 Nov 2017
      Anonymous employee
      Camilla, GA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Concentrix (Camilla, GA) in Oct 2017

      Interview

      The first interview is on the phone and it’s pretty easy. Nothing to get nervous about. She asked me question which were pretty hard but i was allowed to google the answer. We did a little role play. Super easy.

      Interview questions [1]

      Question 1

      Basic interview questions.
      Answer question