I applied through a staffing agency. The process took 1 day. I interviewed at Concentrix (Bengaluru) in Oct 2014
Interview
4 Rounds: Recruiter Q: Tell me about yourself, Why BPO.
1. Aptitude(General Communication)
2. Voice(Versant) Non Voice(Typing Test)
3. OP's
Good company.
Good growth.
Flexible shifts according to the process.
Has many process to go with.
Holds Amazon , Google, Sprint, Virgin media like biggest brands.
Basic typing, analytical, and English language assessments at first. It was followed by an initial interview by the HR. Then by a Mock call. Lastly, final interview by one of the Team Leads. After you passed, you will be given the Job Offer.
straightforward, mostly first-come first-served. Apply early with proper tech and customer focused resume with keywords like empathy. Interview depends on type of contract you being hired for. process is quick enough based on the start date.
The interview process was very easy and behaviour-based. They have asked about how you can type as fast and how technical you are. Moreover, i was aked to give a typing exam with 45+ WPM and more like how efficient are you on