I applied online. The process took 2 weeks. I interviewed at Concentrix (Lynchburg, VA) in Jul 2019
Interview
Very open and straight forward. Standard interview questions, a typing test, and an example of a call to understand finding areas in the call information system. I don't recall her name but the woman interviewing me was very nice and welcoming, very easy to talk to which helps when your someone who gets nervous during interviews.
Interview questions [1]
Question 1
Describe a time you encountered a difficult person? How did you handle it?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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