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      Concentrix

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      Customer Service Representative Interview

      20 May 2021
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Concentrix (Berlin) in Mar 2021

      Interview

      I have been invited for an online interview by the Hr in charge of the Netherlands territory. The position I have applied for was actually in Berlin. During my interview I felt we had an engaging conversation and I even thought my goals were actually in line with the company activities. I was excited about it and I was ready to give my best as I always do when it comes to my career. Anyway the recruiter says she was interested in my profile and wanted me to fill an assessment to finish the application. She did sent it over to me I filled it out and sent it back to her and ahaha it has been a month now that I am still waiting for a replay from her. Now, I wasn't applying for a CEO position and the company is not NASA or similar but where is at least the appreciation for the effort and the interest showed towards your company? What is the point to ask for an assessment if you are not able to give a feedback about it? What about the reference letter you have asked for? Not to mention my 3 follow up emails to the Hr, of course with no response. I am pretty sure my application isn't in review anymore as they keep posting the same job offer everywhere. At one point I even thought it was a scam or a joke. Overall, at this point I think I needed to write this review and I should have probably give credits to the 200 and more already existing online regarding this company. This review does not comes from any disappointment, I am not pissed about it, I do have my dream job now but I am indeed a karma person and I think it is fair to give it back what I received and to be honest I am not suggesting anybody to apply for any position at this company. I am convinced that the way you treat your employees or a potential one is what makes a company great. THIS IS NOT A GREAT COMPANY. BYE NEHA

      Interview questions [1]

      Question 1

      Very simple questions about customer service. You can actually have a look on youtube about the interview at this company and rule the conversation, especially if the recruiter is busy with her baby while she is deeply into the job interview. Once again, this is not a complain about her or the baby, again I have been very professional since the beginning, I am not sure about her.
      1 Answer

      Other Customer Service Representative interview reviews for Concentrix

      Agente De Atendimento Interview

      16 Jun 2026
      Anonymous employee
      Curitiba
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Concentrix (Curitiba)

      Interview

      Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional. A entrevista foi bem dinâmica e rápida. Te deixam bem a vontade e te tratam com acolhimento e respeito.

      Interview questions [1]

      Question 1

      Qual meus objetivos em relação à empresa
      Answer question

      Customer Service Representative Interview

      28 May 2026
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Cape Town)

      Interview

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Interview questions [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Answer question

      Customer Service Representative (CSR) Interview

      27 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Interview questions [1]

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      How do you respond to issues with communication?
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