I applied through a recruiter. The process took 1 week. I interviewed at Concentrix (Butterworth) in Jul 2024
Interview
During interview, there will include the language exam like writing the email and read an article. After pass the interview, you still have to pass the assessment for English and other selected language typing speed (depends on what position you apply). The HR quite professional.
Interview questions [1]
Question 1
Tell me about yourself
Why do your leave your previous company
Do you have any related experience that align with this job position? Please tell
I applied online. The process took 2 days. I interviewed at Concentrix (Bengaluru) in Dec 2025
Interview
The interview went well. It was a standard process for a voice role, starting with the initial HR screen which focused on my communication fluency and schedule flexibility. I then had the Operations/Manager round, where we discussed situational scenarios related to customer handling and problem-solving. Overall, it was very professional, and I feel confident about my communication skills and my ability to handle the role's responsibilities.
It was easy, interviewer was nice, interview was quick. all went well. you can pass it easily you just need to be good in English and be confident.
If you are confident you will be selected.
Interview questions [1]
Question 1
introduction, background, IT ques related to network
The interview process consisted of one behavioral interview and one English exam. The English exam was quite straightforward but requires a silent space to avoid harmful grade reductions. Likewise, the behavioral interview consists of at most 7 questions related to collections and customer experience.
Interview questions [1]
Question 1
They only asked essential behavioral questions regarding the process of collections.
