I applied online. I interviewed at Concentrix (Manila, Manila) in Oct 2022
Interview
It was done thru call. After asking several questions you will be advised to wait for further instructions. Interviewer is very accommodating. It was done after the almost half day of different types of test - English Proficiency -listening, speaking, writing essay etc
Interview questions [1]
Question 1
If it happens that you encounter an irate caller what are you going to do?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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