I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Oct 2014
Interview
After reading all the blog post and reviews on the interviews I feel you can really freak yourself out...and honestly the key is not to.
Go in positive outgoing and be yourself, know that if it is supposed to happen it will and if not you can always go back. Remember to just practice the STAR method and maybe just have a few stories in mind, but don't overthink it. When you tell the interviewer the stories say The Situation was.... And my Task was... And the Action was...and the Result was....
You get it, that way you break down each section they were looking for.
Besides that just be yourself, be calm, and know you did amazing by just getting to the f2f.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Application
I interviewed at Delta Air Lines (Atlanta, GA)
Interview
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.