The whole process took about 6 weeks from submission of resume/application to actual face to face interview. I was contacted via email shortly after applying and asked to complete a personality questionnaire. The next step was a couple weeks later letting me know they would like to do the video portion. It was an app I downloaded onto my phone and did one Sunday afternoon. They let you practice a few select questions until you feel comfortable enough to do the actual timed questions. Two minutes per question and I was asked 6 of them. That was a little nerve racking, I thought for sure I had bombed. Fast forward a week and a half, I was emailed informing me that I'd made it another step and would be contacted via telephone during the next 24 hours. I missed the first call, but they left a message with a call back time and I caught them the next morning. I spoke with a lady who asked me questions like 'do you have a current passport' 'can you relocate' 'are you aware that no body piercings or tattoos are allowed to be seen by passengers' etc. I said yes and that I understood the policies. She immediately extended the invitation to a face to face interview in Atlanta. I was told I would recieve an email with the options later that day. I received the email (check your junk mail!) and the available times were limited, I chose the option that was only two days away. They emailed me the flight itinerary the night before my flight. I studied every website and forum I could to try and prepare. Early the next morning I flew from Richmond to Atlanta and found my way to the headquarters. I was the second person to arrive due to the early flight. The interview was set to start at noon. They have you sit in a waiting room while your fellow candidates are milling in. We all introduced ourselves, asked questions, those who had interviewed before gave tips and insight to us first timers. Right at noon, we were greeted and given name tags, a packet for your resume, i.d., and passport. We were escorted to the room upstairs where the group portion of the day would take place. After being divided into 3 groups, we rotated stations throughout the day. Face to face interview and height/reach evaluation, informational meeting about pay, benefits, schedules, perks, what to expect, and training and then a 'fireside chat', which was a question and answer session basically. I was SO nervous despite the fact all the delta employees went out of their way to 'get us to relax' (yea, right) I think I did pretty well in the face to face until I was asked a question I didn't have an answer for and after that I couldn't regain my footing . There were 6 interview questions. After a long day we were all brought back in the main room and they announced 3 people that were hired on the spot. That was out of the 70+ that attended. They will tell you to check your email, that just because you weren't hired that day doesn't mean you won't get a callback. That's simply not true- if you aren't hired that day, you will be sent an email about 5 days later, thanking you for your time and interest and informing you they have gone with different 'talent'. I was not offered the job. You are told that you can reapply in 6 months. One of the girls hired that day with my group was a second timer, I think that by returning, they see determination. Overall it was very rehearsed and fake. The STAR format is great in simplifying the interview but I needed to be more familiar with the type of questions they would ask. Some of the interview questions were: 'Name your biggest career achievement so far' 'Name a time you were asked to do something you thought was unfair' 'Talk about a time you had to do something at your job that you didn't agree with' It was the most in depth and stressful interview I have ever done. I understand why due to the nature of the job. I would say study the forums and blogs beforehand and rehearse your answers.