I applied online. The process took 3 weeks. I interviewed at Delta Air Lines in Jan 2015
Interview
I attended a face to face interview In Atlanta, GA this past January 9th. Everyone from HR to FA alike were so friendly and approachable. I love that they sang and danced for all the interviewees, it definitely helped call the nerves. There were about 60 candidates and we were divided into groups 3 groups. Each group would be doing one of the 3 parts of the interview process. The face to face interview portion is 5 STAR method questions all of which I found on other interview reviews.
Interview questions [1]
Question 1
My last Star Method question and what i think cost me the conditional job offer was, Tell us about a time you were under a lot of stress?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?