I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2015
Interview
Online application and assessment followed by online interview which is 5 questions and recorded. Phone Interview was very friendly and followed by a request for the one on one interview. Flown to Atlanta with quite a few other applicants where there were different stations to interview. I think the process is really set up to make the applicants comfortable. The interview was with 2 recruiters who were very friendly and gave you the opportunity to stop and think about your answers.
Interview questions [1]
Question 1
Describe a time you want above and beyond for a customer.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Interview questions [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.