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      Senior Collections Representative Interview

      31 Mar 2017
      Anonymous employee
      Accepted offer
      Positive experience

      Other Senior Collections Representative interview reviews for Discover

      Senior Collections Representative Interview

      28 Aug 2016
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Average interview

      Application

      I interviewed at Discover

      Interview

      Applied & got a mail to fix a phone interview for 20 min. Got a call from them the next day,at the end of the call the interviewer asked me to attend a personal interview at the same day. I agreed & prepared myself in that little time. When i arrived,they took me for a walk inside the company,it was huge & awesome. I had an interview with the HR which consisted of behavioral questions & word activities. I was asked to wait for another interview at the same day with a senior HR, he asked me more & more behavioral questions, mostly repeated. I received a call soon on my way back to home. The whole interview process happened on one day & got hired on that day. The whole experience was exciting.

      Interview questions [2]

      Question 1

      Behavioral Questions
      1 Answer

      Question 2

      Can you sell an object in this room to me ? How will you handle an angry customer?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Discover (Phoenix, AZ)

      Interview

      The interview process was really easy & quick. Got a call 2 days after applying, they definitely don't keep you waiting & wondering if their considering you. The recruiters are very helpful & definitely prepare you for meeting with the manager of the department.

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      1 Answer

      Senior Collections Representative Interview

      7 Jun 2016
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Discover (Salt Lake City, UT)

      Interview

      In person interview/tour of the facility with a personality activity and questionaire. One phone interview, and one to two in person interviews. Background check, fingerprinting and drug testing done on site. They will work to recommend what job seems to best for your personality and aspirations.

      Interview questions [1]

      Question 1

      Why did you select (between 12 choices) this, as your weakness?
      Answer question