I applied online. I interviewed at ESP Global Services (New York, NY) in Jun 2026
Interview
They have a 5 page questionnaire to go through. Answered all the question, meet and exceed their needs, however, the second I hit submit on the application. Instant rejection, not later via email, but right in the application.
Interview questions [1]
Question 1
They asked no questions as my application was rejected within .75 seconds.
Duration: 15–30 mins
They check:
Communication skills
Current role
Experience in Genesys Cloud
Notice period
Current & expected salary
Basic project understanding
Questions They Usually Ask
Tell me about yourself
Explain your current project
Why are you looking for a change?
What is your notice period?
Current CTC and expected CTC?
Have you worked on Conversational AI or IVR?
I applied through a staffing agency. I interviewed at ESP Global Services (Reading, England) in Jan 2025
Interview
It was a face to face interview, interviewed by 2 members of the team. It lasted for an hour thirty minutes. Each of them asked up to 15 questions covering techinical, situational and behavioural questions