I applied online. The process took 2 weeks. I interviewed at Ensyst (Sydney) in Nov 2012
Interview
Interviewer followed all ITIL requirement and procedure. Not much pressure.
We talked about Ensyst as a company and explain what is Ensyst is; then talk about what Ensyst needs for this role and then ask some technical questions
Interview questions [1]
Question 1
- How much do you know about ITIL?
- What is the different between incident and request?
- How do you work when you are on pressure?
- What is your weakness?
- How much do you know about this role?
- What have you done in last 2 years?
And then technical questions
- Some questions about AD, DNS, DHCP, GPO
- Some questions about Networking, Switching, Firewall, reverse proxy
- Some questions about Lync 2010, 2013 and SFB
- Some questions about Voice gateway