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      Entromy

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      Related searches: Entromy reviews | Entromy jobs | Entromy salaries | Entromy benefits
      Entromy interviewsEntromy Customer Success Manager interviewsEntromy interview


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      Customer Success Manager Interview

      19 Mar 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Entromy

      Interview

      Initial interview with hiring manager. Extremely friendly and well versed. Typical interview questions in this portion of the interview. Have you managed a project, how many clients have you managed etc. You then move on to an excel/written aptitude test emailed to you. The excel portion is easy. The written is a situational email responses. I "failed" this portion because I didn't go into extreme detail about the product or know the companies business practices. This is a 40-50 employee company that has some poor reviews. The pay range was 70k-80k. This test is insulting as a seasoned CSM to be requested to complete. The extreme detail you unknowingly need to give is absurd. I would avoid this company.

      Interview questions [1]

      Question 1

      What is a project you managed as a CSM?
      Answer question

      Other Customer Success Manager interview reviews for Entromy

      Customer Success Manager Interview

      17 May 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Entromy (New York, NY) in Mar 2022

      Interview

      I had an interview with hiring manager and CEO. If you pass the interview with the hiring manager, then you get an assignment for them to see your excel and written skills.

      Interview questions [1]

      Question 1

      Tell me about your self. Tell me about a time you handle a different customer. Tell me about a time you solve a problem.
      Answer question

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