I applied online. The process took 3 weeks. I interviewed at FedEx Office in Sept 2011
Interview
Pleasant phone interview with recruiters, I had two of these. then a one on one with a business center manager, Usual chemistry check, making sure you fit in with company standards, (not coming in in a t-shirt, cursing and brandishing a weapon-for example), then the surprise group interview. more of the same, really quizzing you on you responses matching the ones you gave the recruiter. They take a lot of notes and pass them along. Nice staff, group interview was a training exercise for new mangers I think and I was a little put off by their uneasyness. Position was not my first choice, and unfortunately I think that showed through in my interview. They did not tell me the shifts that would be required until my third interview, as an Assistant Business Center Manager you are required to work second shift and every weekend. As a student and father, this would have been helpful to know before accepting the interviews.
Interview questions [2]
Question 1
Very typical queastions. Describe you best/worst customer service experience?
I applied online. The process took 3 days. I interviewed at FedEx Office (Tracy, CA) in Apr 2025
Interview
Little too fast, 15 minutes after applying online I received first of 3 interview and received the job very quickly. It raised a lot of red flags but seems to be good so far if you just need a job.
I applied through other source. I interviewed at FedEx Office in Feb 2024
Interview
You do a phone screening first. When you pass, you go to the in person interview with the store manager. After that, you do a final interview with the district manager.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision.
I applied through other source. The process took 1 week. I interviewed at FedEx Office in Jun 2021
Interview
Two Interviews. One with the Store Manager and another with the District Manager. May have more than one manager in the interview. Ask's questions like Tell me about a time you had to deal with change.
Interview questions [1]
Question 1
Name a time you had a disagreement with a customer or peer? (not worded exactly like that)