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      FedEx Office

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      Customer Service Associate Interview

      26 Sept 2018
      Anonymous employee
      Fremont, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at FedEx Office (Fremont, CA) in Sept 2018

      Interview

      it was fairly easy, went in and was welcomed by the manger. The interview lasted about 25mins and it was a pretty average interview, questions were not difficult to answer.

      Interview questions [1]

      Question 1

      what was a time you were given constructive criticism?
      Answer question

      Other Customer Service Associate interview reviews for FedEx Office

      Customer Service Associate Interview

      9 Apr 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at FedEx Office

      Interview

      I was easy. More about how to handle difficult customer, I took about 30 minutes with the store manager. Later there was a 2nd interview with another manager. More on good customer skills and handling customer work professionally, team player.

      Interview questions [1]

      Question 1

      How to handle difficult customer
      Answer question

      Customer Service Associate Interview

      28 Aug 2021
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at FedEx Office (Dallas, TX) in Jul 2021

      Interview

      Zoom interview, the woman interviewing was a total stickler, you could tell. Probably think's she's queen of computers because she can work MS office, zoom and outlook like a pro. Does not realize anyone under 35 can do the store associate job/printing and copying. Bet the person she hires only last a couple months, and only knows how to work social media.

      Interview questions [1]

      Question 1

      What past experience qualifies you for the position.
      Answer question
      1