Very simple. Applied this morning and got a call back mid-afternoon, the same day. After a few questions about my employment history and what I want from a job, I was asked to answer a some questions regarding hypothetical customer service scenarios. I must have answered the questions to the interviewers satisfaction, because she offered me a position soon after ...which I happily accepted. The job is seasonal (which fits my needs perfectly), so maybe that would explain why the interview process was so easy. They do drug test and run a background check.