I applied online. The process took 3 weeks. I interviewed at Food Standards Scotland (Aberdeen, Scotland) in Aug 2023
Interview
I was required to give a 5 minute presentation on 'how I would deliver excellent customer service'. This was followed by 4 questions which I had to use the STARR approach to give examples relating to the competencies in the job advert.
Interview questions [1]
Question 1
Can you give me an example of when you had to deal with a challenging customer.
