I applied online. The process took 1 day. I interviewed at Frontline Communications Group (Cosham, England) in Feb 2020
Interview
Very professional. Quick meet and greet with an assessment to complete. The main 121 interview as in line with the role. Once the main interview was complete it was a quick trip to the call floor to sit with an experienced operator.
I applied online. The process took 1 day. I interviewed at Frontline Communications Group
Interview
Applied online. I got an interview very quickly. I was invited to complete a few short and easy tests and from there, I had an interview with management staff who were very friendly and accommodating. After the interview I was invited to do a few mock calls and listen in on some calls. I was offered a job a day or so later.
Interview questions [1]
Question 1
Explain a time you went above and beyond for a customer.
I applied through a staffing agency. The process took 1 week. I interviewed at Frontline Communications Group (Portsmouth, South East England, England) in Feb 2018
Interview
A written 'test' which involved one of those ridiculous 'catch you out' parts. It was a list telling you to do ten things, the first of which was 'read this list' and the last of which was 'don't do numbers 2-9'. Patronising as hell. Then a short verbal interview with the recruitment manager before being offered the job on the spot.
