I applied to The Gap Direct's call center on a Wednesday and received a call back within a week. I was asked to interview in a group setting with, what ended up being, 6 other individuals. We were all asked five questions and we were to answer them in depth. I noticed some other applicants didn't answer all parts of the questions which was unfortunate. Out of the 6, only two were offered positions. I was called back within two hours (praise God!) and offered $ 12.00/hr. Starting salary is $10.10/hr and it is evaluated by experience. I didn't have any call center experience, but I was formerly a buyer and had 10 years of customer service and retail experience. Customer service and self starting/ownership of your position were greatly emphasized.