The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in May 2011
Interview
Literally two hours after I put in my resume I got a call back from a very polite woman on the phone, we set up a time for a phone interview for the following day. The phone interview lasted about 30 minutes and was pretty laid back. Discussed things like past work experience and why I chose Groupon. She gave me some details of the job and we made a time to meet in person. The interview process lasted about an hour and I met with three seperate people.
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions
