HGS Call Center Agent Interview Questions

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HGS

Engaged employer

Call Center Agent Interview

17 Nov 2022

Anonymous employee

Toronto, ON

Other Call Center Agent interview reviews for HGS

Call Center Agent Interview

10 Jan 2024

Anonymous interview candidate

London, England

No offer

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Related searches: HGS reviews | HGS jobs | HGS salaries | HGS benefits

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Want the inside scoop on your own company?

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Followed companies

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Job searches

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Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation and benefits

Concentrix

3.6★Compensation and benefits

BairesDev

3.8★Compensation and benefits

Sagility

4.0★Compensation and benefits

Call Center Agent Interview

17 Nov 2022

Anonymous employee

Toronto, ON

Other Call Center Agent interview reviews for HGS

Call Center Agent Interview

10 Jan 2024

Anonymous interview candidate

London, England

No offer

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at HGS (Toronto, ON) in Aug 2022

Interview

Once Cv is submited You will get an email and Phone call interview Same person will Scheduled you for virtual interview plus assessment and Pc check. On the day of the interview they will ask you submit pc check result

Interview questions [1]

Question 1

Pc check, assessment and how you handled an irate customer

1 Answer

HGS response

Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

Negative experience

Average interview

Application

I applied online. I interviewed at HGS (London, England) in Feb 2022

Interview

3 stages of Interview. Never got back to me after last stage. Not very professional and massive lack of communication. Very poor experience. I have heard from other people who have had similar experiences.

Interview questions [1]

Question 1

. . . . .

Answer question

HGS response

Thank you for taking the time to offer your feedback about your interview experience with HGS. If you have any suggestions about our interview process, please connect with us at Talk2Us@teamhgs.com. Thanks again and good luck for the future.

Call Center Agent Interview

19 Jan 2022

Anonymous employee

Kingston

Accepted offer

Positive experience

Difficult interview

Application

I applied through other source. I interviewed at HGS (Kingston) in Nov 2021

Interview

The interview process was a bit lengthy to get all the necessary information on an individual's background and do checks to see if you are worth the position. The interview is smooth no difficult questions were asked... in my opinion

Interview questions [1]

Question 1

Where do you see yourself in our company? Are you able to work flexible hours?

Answer question

HGS response

Hi, thank you for sharing your interview experience at HGS. We wish you all the best.