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      HGS

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      Customer Service Advisor Interview

      9 Nov 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HGS in Aug 2023

      Interview

      Very quick and easy. It was a telephone interview and the interview asked some Situational Judgement questions and then asked me why I wanted to work for HGS, and also a bit about myself and my expectations.

      Interview questions [1]

      Question 1

      Why do you want to work for HGS?
      Answer question
      avatar
      HGS response
      2y
      Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

      Other Customer Service Advisor interview reviews for HGS

      Customer Service Advisor Interview

      23 May 2023
      Anonymous interview candidate
      South Shields, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at HGS (South Shields, England) in May 2023

      Interview

      Strange. Applied through indeed, received a online assessment to which I failed, to which I was informed after chasing up. Then received a email for a telephone interview.then the same online test was sent again. Did not pass interview as I didn't have the qualifications or somebody else has more suitable qualifications than me. The job role did not advertise that qualifications be needed. I had the relevant experience. The feedback was not clear enough.

      Interview questions [3]

      Question 1

      What is one thing you like about yourself , it doesn't have to be work related?
      Answer question

      Question 2

      Why do you think your suited for this role?
      Answer question

      Question 3

      What did you do in your previous role of customer service
      Answer question
      avatar
      HGS response
      3y
      Thank you for taking the time to offer your feedback about your interview experience with HGS. If you have any suggestions about our interview process, please connect with us at Talk2Us@teamhgs.com. Thanks again and good luck for the future.

      Customer Service Advisor Interview

      6 Mar 2021
      Anonymous employee
      Preston, North West England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HGS (Preston, North West England, England) in Mar 2021

      Interview

      It was a regular interview process, the usual questions. We talked through email and on the telephone. I completed some assessments online and then I was offered the position. It was simple.

      Interview questions [1]

      Question 1

      What is your greatest strengths?
      Answer question
      avatar
      HGS response
      5y
      Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

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