I applied online. The process took 2 weeks. I interviewed at Harley-Davidson, Inc. (Plano, TX) in Sept 2013
Interview
One phone interview with limited questions. In person interview with two managers going over previous experience. Computer skills test. Overall pretty simple. The first manager you interview with spends the most important time with you and the other just makes an appearance.
Interview questions [1]
Question 1
Explain a difficult customer you had to deal with and how did you resolve it.