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      Hilton

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      Reservation Sales Agent Interview

      27 Feb 2017
      Anonymous interview candidate
      Corbin, KY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Hilton (Corbin, KY) in Nov 2016

      Interview

      Long process. Application & personality tests took at least a few hours. Then I had to call in and read a script on a message machine. Then I had the "live" (not so live) interview. Interviewing with a robot? Not ready for that I guess. THEY TEXTED ME EVERY FEW HOURS FOR THREE DAYS TO DO THE VIDEO INTERVIEW! I was at the top of a mountain with no dress clothes. The email said I had until Monday night but the texts just kept coming like they REALLY WANTED ME--NOT!!!. Got all dressed up, had to mess around with their software for an hour at least I guess because I have a brand new PC it wasn't working correctly. Had to call HireVue tech support. I was so frustrated after the software/Skype wasn't working that I should have just waited until the next morning but THE CONSTANT TEXTS caused me so much stress I worried if I waited any longer that they might not think I'm reliable. My fault on the "interview" I guess! Horrible. Watching myself talk in a mirror on the screen knowing someone else is going to see it and I thought I looked AWFUL--and I had SUCH a hard time getting the lighting to work with the software. The questions were so simple it was laughable and I did grin at some of them and had a bit of a sense of humor--that really only works in REAL FACE TO FACE INTERVIEWS when having a conversation with a REAL PERSON. It was over 2 weeks before I got my "thanks but no thanks" email. And that only came AFTER I tried to find out why they were STILL. TEXTING. ME. about the video interview!!!! I spent again over an hour getting transferred here and there and all over the world and finally (I think???) got the voice mail of someone in HR and I left a message. I guess they are not looking for strong, personable people with divergent thinking--act like you are reading a script and bored--you might get the job. (Also--I have extensive travel experience).

      Interview questions [1]

      Question 1

      Someone wants to go to Orlando. They give you 2 different rooms to choose from to offer the customer. What questions do you ask to decide on the room to choose?
      1 Answer
      1

      Other Reservation Sales Agent interview reviews for Hilton

      Reservation Sales Agent Interview

      11 Aug 2020
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Hilton (Chicago, IL) in Apr 2019

      Interview

      Began with phone interview followed by a couple one on one interviews with department leaders. Most interview questions were based on behavior related to previous jobs in the industry. Process took over a month before accepting offer.

      Interview questions [1]

      Question 1

      Tell me a time you encountered a stressful situation and the steps you took to manage it?
      Answer question

      Reservation Sales Agent Interview

      21 Jul 2017
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Hilton (Dallas, TX) in Nov 2016

      Interview

      The process went fast and easy. I got an email invite 3 days after I applied online. Then I was setup for an online interview right after Thanksgiving, and was offered the job right after my virtual interview by video.

      Interview questions [1]

      Question 1

      Am I able to work a flexible shift with weekends
      1 Answer
      1
      avatar
      Hilton response
      8y
      Thank you for your feedback on your interview process. It’s great to hear you had a very positive experience, and how our team shared the light and warmth of hospitality with you. We’re excited to see where your career journey takes you.

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