I applied in-person. The process took 1 day. I interviewed at Holiday Inn (College Station, TX) in Dec 2014
Interview
The interview was maybe 20 minutes long, front desk manager at the time made it very easy and welcoming. Questions were simple and focused on customer service. Was hired within a couple hours via phone call.
Interview questions [1]
Question 1
How do you feel about dealing with unhappy guests?
I applied online. I interviewed at Holiday Inn (Toronto, ON) in Oct 2023
Interview
They will send you an email or a call for an interview, and then on the day of the interview, there will be 2-3 interviewers who will do the interview. One of them is the front desk manager and the HR manager. After the interview, they will call you 2-3 days to talk to their General Manager and will announce that you passed.
Interview questions [1]
Question 1
What will you do if there are a line of people in front of you who want to check in and also the phone is ringing?
I applied in-person. The process took 1 week. I interviewed at Holiday Inn (Phoenix, AZ) in Oct 2022
Interview
The General Manager interview you and ask few questions about your background and ask you to tell her briefly why you want to be part of the company. She is super polite and educated. I really enjoyed the interview process before get hired.
It was great. Had a good one on one with the manager where we spoke of the job duties and answered all questions that I had about the job and job process.
Interview questions [1]
Question 1
They asked how I would react to an upset customer.