Initial contact was 2 months after applying on line. HR was outsourced out of Florida. Initial phone interview was disorganized and rep had to return my call to answer questions on first phone call. In person interview was set up 2 weeks later. Once interviewed was complete (very no confrontrational and I led interview) I was contacted a week later and offer was made. I negotiated salary up as Humana is notorius of not giving merit increases from networking with existing employees. Overall experience was positive.