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      Humana

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      Humana interviewsHumana Inbound Contacts Representative II interviewsHumana interview


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      Inbound Contacts Representative II Interview

      25 May 2022
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Inbound Contacts Representative II interview reviews for Humana

      Inbound Contacts Representative II Interview

      22 Dec 2021
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Humana in Dec 2021

      Interview

      I first took pre-assessment surveys and tests asking about my eligibility and availability for the position. When that was completed, I was invited to submit a video interview. This involved answering a series of questions with an unlimited number of untimed recordings- a very easy process. After that, I was told to expect an email scheduling a live video interview. That email asking to schedule an interview took a week to get to me but I was able to schedule the interview for the next couple of days afterward. The interviewer was courteous but somewhat disinterested and was unable to answer some of my questions, including those regarding work schedules and compensation. I passed the interview and received an offer of employment about 2 weeks later.

      Interview questions [1]

      Question 1

      Humana recommends the STAR format for answering questions. I was asked questions such as "Who was the least effective leader you have had?" and "Describe a time when you had to deal with a big change".
      Answer question
      Easy interview

      Application

      I interviewed at Humana

      Interview

      Pretty easy interview , everyone was relaxed and thorough with questions. There was a pre screen interview through text then a virtual interview. Offer received within 2 weeks. Pretty cut and dry for the most part

      Interview questions [1]

      Question 1

      Why did you choose this position
      Answer question

      Inbound Contact Representative II Interview

      28 Aug 2021
      Anonymous employee
      Louisville, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Humana (Louisville, KY) in Aug 2021

      Interview

      Applied on August 8th and on Sunday August 22 I received a text from a recruiter asking me questions about my job history and as well information regarding the position after that I received an email requesting a self paced virtual interview later that day. On August 23rd I submitted my interview and on August 24th I received a email saying I was selected for a virtual interview with the manager for August 25th! Later that evening I received a email saying I had been offered the job.

      Interview questions [1]

      Question 1

      Tell me about a time you had to go above and beyond for a customer/ patient? How many systems have you used while doing your job? How organized are you and how do you feel about being organized.
      Answer question
      4