I applied in-person. The process took 5 days. I interviewed at IT Craft (Orange, CA) in Oct 2016
Interview
Because I had a previous relationship with the owner, He invited me to a lunch interview. We talked casually over the meal and I felt relaxed and at ease answering any questions with sincerity. We chatted about personal things and it was by far the least stressful interview I've had.
Interview questions [1]
Question 1
How would you handle answering the phone to a customer who is, most likely, already frustrated/upset that their hardware/software is not working properly?