The process took 1 day. I interviewed at J.P. Morgan in Feb 2011
Interview
I talked with 3 different managers individually who asked the same questions but in different ways. All the questions were situational and how did u respond to that situation.
Interview questions [1]
Question 1
Tell me about a time when u had a difficult customer and how did u handle that situation?
Two people in the room with you asking basic questions, then rewording those questions. Basic nothing to special about it. The woman kept asking me the same things over and over until i made a joke about giving up at that point.
Interview questions [1]
Question 1
If a customer doesnt agree with the outcome what would you do?
