The process took 2 weeks. I interviewed at JetBlue (Tampa, FL) in Jan 2018
Interview
Interview process is 3 steps, a personality questionnaire, once you pass that you are prompted with an email to do online video interview that has to be completed within 168 hours (7days) once you complete that you will be offered face to face interview.
Interview questions [1]
Question 1
Name a situation at work where you had to tell the customer no but still satisfied their needs?
Interviewed with a few people so it was different. Was pretty lengthy as well and lots of questions were asked that for you thinking, but not too bad. Be yourself and you’ll be able to get through!
Interview questions [1]
Question 1
Describe a time diversity was an issue and how you dealt with it.
I applied online. I interviewed at JetBlue in Dec 2021
Interview
Initial interview was a recorded session. The question and answer were recorded. You have the option to review your recording and make another attempt. At the end of the question/answer recordings were a couple of games you had to play and your responses were recorded.
2nd interview was with a JetBlue person. There was one other interviewee beside myself. This interview was via internet/Zoom. The interviewer asked questions and then had us take turns providing an answer to the question. At the end of the interview we were told we should have a final outcome within the next couple of days. I never heard from anyone but kept checking my application status on line until couple of weeks later I saw the status change to not hired.
Interview questions [1]
Question 1
Describe a time when you had a confrontation/disagreement with another team mate. How did you handle the situation.