Phone questions and in-person interview. Most questions are about previous customer service jobs. If offered, it is followed by an approximate 3 weeks in center training and 90 day commitment.
I applied online. I interviewed at JetBlue (Orlando, FL) in Dec 2020
Interview
I applied On Novemeber 22nd! Then I took an assessment on December 10. Then the next day I received an email for a virtual interview that consist if five questions! Then the same day I submitted the video, I was offer to do a group interview on the 22nd. It started with a video presentation with questions and answers. Then off to a group interview that consist of three questions. About a few hours later, I was asked to provide my social security number and date of birth. Now I'm waiting to see if I was selected!
Interview questions [1]
Question 1
Basic questions about communications, how to handle change, and dealing with a difficult customer
I applied online. The process took 1 day. I interviewed at JetBlue (Orlando, FL) in Oct 2021
Interview
The company starts with an orientation informing you about the job description and the pay. The payment isn’t much and the benefits are okay. Whoever is still there is likely hired.
Interview questions [1]
Question 1
Could you tell me why you think you would be a great fit for company?
It was an okay interview. First there's a virtual presentation about the company, work/ life balance the and pay. Then shortly after your scheduled group interview. Dress professionally and make sure you have a Microsoft teams account up and ready to go.