I applied online. I interviewed at JetBlue in Jan 2022
Interview
Submitted application and resume and about 3 weeks later received initial virtual interview invitation. They asked about 7 questions related to customer service and situational awareness and then you played two games. Still waiting to hear if I’ll moved forward or not.
Interview questions [1]
Question 1
Tell us about a time where you had a customer who was not happy and how did you approach the situation.
It’s a Warm/ comfortable process. Partake in Group activities where they observe how you work in a group. After that there was a quick one on one. You also do a reach “test”
Did a VI Then the Blue review. The entire process during the blue review was pretty quick. Introducing the team, more information on the company, Q&A, Reach test, jumpseat test, you read a small PA announcement. Then 1 on 1 interviews. Overall process was very welcoming from start to finish. Everyone is very encouraging and wants to see succeed. Smile, smile and smile some more Be yourself and take your time answering questions. Interact with everyone you meet and get ready to work with some amazing people.
It is long wait from one step to the other. Applied on May and going for F2F July. So I am waiting to continue with the process. And will provide any uodate.