Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Macy's reviews | Macy's jobs | Macy's salaries | Macy's benefits | Macy's conversations
      Macy's interviewsMacy's Retail Support Associate interviewsMacy's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Cave Shepherd
      3.6★Compensation and benefits

      Retail Support Associate Interview

      20 Apr 2016
      Anonymous interview candidate
      White Plains, NY

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Macy's (White Plains, NY) in Apr 2016

      Interview

      I have to say it was one of the worse interviews I did in my life, I just left the place crying. After I managed to acquire an interview with macys stores, which was fairly easy, they kept calling me to postpone for 2 days while always miss pronouncing my name. when I actually arrived at the interview, the receptionist in the HR and the HR lady were really unprofessional and disrespectful. At one point the HR lady was telling me that I have missed my interview and it was scheduled 2 days before and accused me of lying that they called to postpone. I managed to remain my professionalism and started the interview with her, she ignored me for 10 mins by chitchatting on the phone and leaving the room, and then when she finally started the interview, she clearly stated that she is not interested and stopped the interview by saying and I quote: "Lets face it you are not getting the job, not to mention you are asking too much money".

      Interview questions [1]

      Question 1

      one of the questions before she stops the interview: what will you do if one of your colleagues was doing an unethical action?
      4 Answers
      4

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer