I applied online. I interviewed at Marks & Spencer (Leamington, England) in Jan 2026
Interview
Applied online and took the assessment. I was informed within 24 hours that I had an interview. I selected a date and time and this was confirmed. I arrived for my interview 10 mins beforehand. Followed the email instructions to ask a colleague for the sign in point. This all went smoothly and I was show to a waiting area. It got to 25 minutes past my interview time, no one showed up or updated me with what was going on. I understand employers can run late sometimes. I don’t think I’ve ever had an interview start bang on time! But 25 minute wait with no update is unacceptable. They clearly have no respect for anyone. It’s just rude.
Other Customer Assistant interview reviews for Marks & Spencer
Quite informal, mostly asking about my reasons for applying to them specifically - I recommend looking at their welfare and environmental status, and the fact that their brand is associated with higher quality food
Interview questions [1]
Question 1
Why would you choose to work at M&S rather than at another supermarket?
I interviewed at Marks & Spencer (London, England)
Interview
Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.
Interview questions [1]
Question 1
What would you do if a member of the public was being confrontational?
I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026
Interview
The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.
Interview questions [1]
Question 1
When is a time you took ownership for something that you didn't have to.