I had applied online in July and had to do an online questionnaire which then determined if you would go on to an interview or not. I passed this in the same day and booked my interview for 2 days after, it was an interview for an hour and I had to do a role play with the interviewer while the other wrote, I was given information on a fictional store and had to sell to and help out a customer, it was a bit hard but i got through it all though I kept on repeating my self (My downfall) after that the interviewers left the room and then another interviewer probably a manger cam in and then asked me some question, why do you want to work for M&S etc. it went really well and she was very surprised by my answers, they then left the room again and I was in there for a good 10 minutes, they later came in and said I wasn't successful. I was just annoyed that I spent an hour of my life in a really hot room and didn't end up getting the job