I applied through a staffing agency. The process took 2 weeks. I interviewed at Marks & Spencer (London, England) in Mar 2018
Interview
The manager was pleasent and the interview consisted of a set of questions and a role play.
Wasn't very long and there was no group interview so there was more chance to speak about myself and past work experience.
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Marks and Spencer
Other Customer Service Associate interview reviews for Marks & Spencer
A short interview included selling a quiche and answering questions about customer service. It was conducted for around 20 minutes and the interviewer was friendly. I got the call the following day.
Interview questions [1]
Question 1
Can you give an example of a time you experienced great customer service?
I applied online. I interviewed at Marks & Spencer (Manchester, England) in Oct 2024
Interview
Very short and efficient, very laid back and easy, one on one with hiring manager based around 4 or 5 questions centered around customer service and ways to improve or innovate.
Interview questions [1]
Question 1
What are three things you noticed around the store that we can improve on
I interviewed at Marks & Spencer (Bromley, England)
Interview
You need to demonstrate a good knowledge as to what makes good customer service. Some role play may be involved but it is used to see how you would interact
