4y
Hi there, we’re very sorry to hear this. We work hard to provide a fantastic experience to everyone, therefore It's discouraging to hear that you’ve had a negative experience. This doesn’t sound like the way we do things at Marks and Spencer and we’ll make sure your comments are fed back. We'd recommend that you get in touch with the Store directly regarding this. You'll be able to find a store telephone number in the Store Directory by following the link below: https://store-dir.marksandspencer.app/.%20.
Marks and Spencer