Online: Apply for chosen role Skills Test Scenario Multiple Choice Test 1 on 1 interview: Answer some basic questions, why do you want the job? What experience do you have? etc. Given a scenario, and information about items currently in and out of stock Interview gives you 5 mins to prepare look over documents, then return and you both role play the scenario They pretend to be a customer and seek your assistance, and you must help them kindly and courteously referring to the information they gave you to look over They will then leave, and they are someone else will return and tell you whether or not you have the job.

Very quick to respond and friendly. Online assessment was ok to do. The interview in person was relaxed and informative. Felt they just wanted to get to know you professionally and how this role works for you and see if you know lots about m&s