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      Customer Support Manager Interview

      26 Sept 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at MySense in Sept 2022

      Interview

      - 1 interview with Product and Client Journey (1hr) - 1 interview with CCO and Partnerships Director (1hr) - Interviews themselves were casual and relaxed - Process took over a month - No reply for over a week when reaching out for further information on interview process (🚩) - no reply until a rejection email came through. Overall: nice people, interesting business, bad processes around applicant communication and slow process speed - wouldn't recommend.

      Interview questions [1]

      Question 1

      - Experience with growing teams - Experience with working with the public - Examples of going making a mistake, and how it was rectified
      Answer question

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