I applied online. I interviewed at National Citizens Advice
Interview
I found it quite difficult. I was unprepared and generally I panic under interview situations and that happened. however the panel were quite understanding and mostly nice. Wouldn't like to interview again.
I applied online. I interviewed at National Citizens Advice in Apr 2026
Interview
Lengthy and very detailed interview (took about an hour but had been asked around 15 questions). The first element of the interview, following the initial application, was a scenario-based 'test' on two areas they commonly deal with e.g. housing which is what I found most difficult and what ultimately (in my opinion) caused me to not get the offer as I was inadequately prepared. The interview was slightly intimidating and felt almost like a test, but the interviewers were friendly.