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      Neo Group (Malta)

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      Customer Support Agent Interview

      27 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Neo Group (Malta) in Aug 2025

      Interview

      I had to record a video interview where I had to reply to questions written on the screen. I had some time to think about the answer and a limited time to reply. The entire process was honestly absolutely ridicolous. I applied at the end of July, did the "interview" in mid-August and was rejected at the end of September because I was "too qualified".

      Interview questions [1]

      Question 1

      Tell us about a time where you had to deal with a difficult customer.
      Answer question

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