I applied online. The process took 1+ week. I interviewed at Netflix (Salt Lake City, UT)
Interview
Group interview with about 8-10 people total, they go around the room and have you role-play a random scenario, then you use a computer to role-play a Netflix call. They told me they did not offer me the job because I said "umm" too much in the interview and told me that it would be too difficult to train me because of that. They are a call center but they do not want the "scripted" call center attitude/professionalism. I feel like there is definitely favoritism there and that certain people were given an advantage.
Interview questions [1]
Question 1
Favorite movie/TV show, Describe a positive customer service experience when you were the customer Role-plays one not related to Netflix one related to Netflix.
Got to very last stage.
Process was:
1 30 min interview with HR
1 30 min interview with Hiring Manager
3 30 min interviews with three stakeholders (people you'd work with if you got the role)
Interview questions [1]
Question 1
Why Netflix?
Why Account Management?
What do you see the challenge for Netflix be?
I applied through a recruiter. I interviewed at Netflix
Interview
HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.
I applied through an employee referral. The process took 2 weeks. I interviewed at Netflix
Interview
Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.
