I applied online. The process took 2 weeks. I interviewed at Nordstrom (Alexandria, VA) in Oct 2009
Interview
I applied online with very minimal work experience. There was a personality quiz to determine if you had the right sort of personality for a commissioned sales position. After that, I had a phone interview where I had to answer several customer service questions, such as "tell us about a time when you went above and beyond to help a customer", etc. After passing that interview, I had an in-person interview with an HR manager. On that same day, she told me what departments were hiring -- I had applied for shoes, but there was no opening there. After a bit of back and forth, we both decided that lingerie would be the best department for me. I met the lingerie manager that day, where we went over pay/sales expectations, etc. and did a bit of role-playing. I was offered the job by phone one or two days later.
Interview questions [1]
Question 1
I had to role-play a selling experience with my potential new manager. It wasn't particularly unexpected, but was definitely stressful for me as I had very little work experience.
A few questions with someone then you’ll meet with a manager in a department they think you would good for. The department manager had me pick out an outfit for a pretend customer and describe why I picked certain items
Interview questions [1]
Question 1
Talk about a previous great experience you gave to a customer
Normal behavioral questions and questions related to retail experience/interest in fashion. Nice interviewer was low pressure experience. Interviewed by department manager. Heard back day of interview and started training very soon after.
I applied online. The process took 1 week. I interviewed at Nordstrom (McLean, VA) in Nov 2019
Interview
Applied online. Got an email about a week later. Went in to a Seasonal Hiring Event. Interviewed with a manager. Most questions were situational questions. Very easy process. Offererred position on the spot.
Interview questions [5]
Question 1
Why do you want to work here & what do you know about Nordstrom?