I applied through a recruiter. The process took 2 days. I interviewed at Numeric Technologies (IL) in May 2024
Interview
Interviewer kept me on hold couple of times during the interview to attend another calls. I was not informed about the interview results nor was I provided feedback. No proper details were provided as to why they rejected.
Interview questions [1]
Question 1
Omnichannel related questions - skill based routings. If there’s chat requests not being routed to the correct skilled agents, how will you debug it?