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      Nightshift Customer Agent Interview

      30 Mar 2016
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at PayPal (Dublin, Dublin) in Mar 2016

      Interview

      Paypal Video Interview Questions for the Nightshift Customer Agent, they have send the instructions by email with three days in order to prepare it. Prepared the interview and tools, taking the interview took around 45 min from the beginning to the end. Everything was clear and well explained. After the question appeared on the screen they gave you 2 min to answer each question.

      Interview questions [5]

      Question 1

      1.We will get into job related questions in a few minutes, but I would like to know a little about you, can you tell me a little bit about yourself? 2.Tell me about a time you went above and beyond for a customer?
      Answer question

      Question 2

      3.Why have you applied for this particular opportunity? 4.Why are you considering leaving your current position?
      Answer question

      Question 3

      5.There is no Public transport to the office, due to this role being a nightshift, have you given any thought as to how you will get to and from PayPal on a daily basis? 6.What are some of the typical decisions that you make, and how do you make them?
      Answer question

      Question 4

      7.Are you interviewing with any other companies at the moment? If yes - If we were to both make you an offer at the same time. Which offer are you more likely to accept, why? 8.What is your current salary, and what are your salary expectations?
      Answer question

      Question 5

      9.Given this is a nightshift position, if you were successful what immediate changes would you need to make to your personal schedule? Sports, Friends Etc 10.What are the key things that encourage you to perform at your best? 11.You now have 2 minutes to add any further comments you may have.
      Answer question
      8